Comments on: Anthem Blue Cross of California: the leader in provider complaints

By: Howard

Howard — Thu, 30 Apr 2009 16:33:47 +0000

Anthem Blue Cross of New Jersey (yes, they are just as bad at this end of the country as well). How about five months waiting for a claim to be processed? I’m not even looking for payment, just an eob bouncing responsibility back to me as part of my annual deductible. Can’t even get a rejection from them. Anthem customer service has put a super-top-priority rush on my claim three times.
Nothing yet.

By: Aaron Cole

Aaron Cole — Fri, 12 Dec 2008 20:27:26 +0000

In support of your poor opinion of Anthem, let me add my recent experience.
When Blue Cross of Cal. (now Anthem) transitions a client to Anthem’s Senior Plan (seniors get no choice in the matter) Anthem makes it clear that their opinion of seniors is that seniors’ IQs change in an inverse relationship to their age. Anthem changes the wording of some previously covered procedures to obscure verbiage that they subsequently hide behind to deny payment for claims. Even submitting your arguement to the California Insurance Bureau results in the Bureau throwing up their hands and cliaming that arbitration of arcane contract language is beyond their purview. My dentist is out of patience with Anthem and disclosed for me the economic benefits of dumping Anthem and going with Careington. I did this and am now am a happy Careington client.

By: Dan Lorenz

Dan Lorenz — Fri, 24 Oct 2008 23:12:54 +0000

I think Anthem Blue Cross is the worst. When you call for questions make sure you have hours to wait and then not get any answers.I recommend stay as far away as you can get from Anthem Blue Cross

By: steve pellegrino

steve pellegrino — Wed, 08 Oct 2008 20:56:10 +0000

Anthem Blue Cross has just sent us a 3 page letter explaining how they are denying my wife’s dental claim. Excuse after excuse and asking more information from my dentist who has been forthright in sending every one so far that they have asked for, X-rays, narratives, phone calls, etc. Finally we said no more. We paid the dentist for our services before our credit was ruined for non payment. We are leaving Anthem as soon as possible and I encourage members to so before your claim is delayed or denied for a series of excuses.